Exworks · Retention Specialist
to M. Keller · Tue 09:02
Baltika Trading looks at risk — ocean FCL down 34% for 2 months
Volume deviation vs. their own seasonal baseline, confirmed 2 consecutive months. Renewal in 41 days.
Monthly FCL bookings
Evidence
- Quote conversion 41% → 12% over the same window
- Last 4 RFQs quoted, none booked
- No open complaints or claims on file
Likely cause · hypothesis
Competitor displacement — they still send RFQs but book elsewhere. A hypothesis, not a conclusion.
Full decision trace · run-2026-07-21 · card-0009





